Shiji Enhances View Hotels’ Service with Seamless Technology Integration

Wednesday, July 24, 2024

Shiji, a global leader in hospitality technology, is thrilled to announce that View Hotels has selected Shiji’s Infrasys Cloud POS and Digital Dine solutions for its Australian properties. Renowned for their outstanding guest service, contemporary accommodations, and prime locations, View Hotels aimed to streamline operations and enhance service delivery through a sophisticated, integrated solution.

With the adoption of Shiji’s F&B Solutions, View Hotels has successfully achieved seamless integration between Infrasys POS and their existing payment systems and Property Management Systems (PMS). This ensures an efficient and unified platform across all three prime locations in Sydney, Brisbane, and Melbourne, enhancing both operational efficiency and guest satisfaction.

“Choosing Shiji was a strategic decision to enhance our operational efficiency and improve guest satisfaction,” said Sally Burgess, Group General Manager at View Hotels. “The seamless integration from the PMS to the POS and our existing systems has been transformative, helping us improve our operational efficiency and allowing us to focus more on delivering exceptional guest experiences.”

“We are thrilled to partner with View Hotels to provide them with an integrated F&B solution that aligns perfectly with their operational needs,” said Anthony Stevens, Shiji Australia General Manager. “We aim to empower our partners with tools that not only simplify management processes but also elevate the guest journey from start to finish. This partnership underscores our commitment to helping hospitality leaders like View Hotels achieve new heights of efficiency and service excellence by leveraging advanced technology.”

Shiji’s F&B solutions bring a wealth of benefits to View Hotels’ food and beverage operations, including enhanced operational efficiency, real-time data analytics, and improved guest experiences. The integrated system significantly reduces manual processes, allowing staff to concentrate on delivering exceptional service.

With actionable insights provided by Shiji’s solutions, View Hotels can make well-informed decisions and manage resources more effectively. The Digital Dine platform enhances the dining experience for guests, offering intuitive mobile ordering and easy payment options. By leveraging Shiji’s innovative technology, View Hotels now enjoys advanced analytics to streamline operations, optimize decision-making, and elevate guest interactions.

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